Help Desk Support

At Nerdio, we are a tech company enabled with awesome service.

Have a question about logging onto your desktop? Or how to hook up a new network printer? Whatever it may be, we’re here to help. We are happy to assist with any question, big or small.

Service Excellence
But here’s something else to think about. What use is a helpdesk if it connects you to some low-level newbie? Or, worse yet, if you can’t understand the person on the other end of the phone? Give us a ring and the Nerdio team will be just like your own in-house tech specialists. Nerdios are all experts, all native English speakers, all the time. ‘Nuff said.

You don’t just have to take our word for it. We can show you. The proof is in the pudding, baby! Our Net Promoter Score survey results are among the highest in the industry. They beat such tech powerhouses as Apple (+72) and Amazon (+64) with a score of +75. With all of those clients happy, you can be sure you will be, too.

Personalized Plans
Now let’s talk support plans – we have one for any situation. We know that when you need help, you need it now. So Nerdio makes it simple. No long holds. No waiting until normal business hours for answers. Who has time for that?

If you typically sign off promptly at 5 p.m. each day (hey, we don’t blame you there), we have a basic small business plan for you. Or if you work a ton of hours during the nights and weekends, we go all the way up to 24/7/365.

And with all plans, you’ll get access to a real live help desk guru. Always. Because we know it’s just what you’ll need. We’ve got you.

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